NEW PARKING SYSTEM
We have changed our parking system at Mall of Scandinavia. This means that your car is registered when you drive in and out, and that the system works out for how long you were parked. As before, you'll get 2 hours of free parking at Mall of Scandinavia, but if you're a loyalty member you get 4 hours of free parking (valid at the first time every day, once every day).
Don't want to pay by invoice? Pay for your parking before leaving or within 48 hours here at the website.
Read more about how the parking system works below.
2 HOURS OF FREE PARKING
4 HOURS FOR LOYALTY MEMBERS
HOW TO PAY
Connect your credit card here, and the payment will be made automatically every time you park.
HOW IT WORKS
When driving in to our garage, your car is registered and the system calculates for how long you have parked. When leaving Mall of Scandinavia you'll pay for the time you've stayed.
How to do it:
1. When arriving, your car is registered and you can park your car
2. You can shop and eat, and take your time
3. Pay for your parking when leaving the center, afterwards on our website or by invoice
Haven't stayed for more than the free hours? If so, you can just leave the garage.
You always have 2 hours of free parking at our garage. If you're a loyalty member you get a total of 4 hours free parking, if you've registered your car (valid at the first time every day, once every day).
After 4 hours the parking costs 25 SEK per started half hour.
2 HOURS OF FREE PARKING
Always at Mall of Scandinavia
Valid at the first time every day, once every day
Do you want 4 hours of free parking? Become a member here!
GET 4 HOURS OF FREE PARKING
Already a loyalty member? Here's what to do:
1. Log on to your membership page in the upper right corner.
2. Click on ”My Account” and then on ”Register your car”
3. Follow the instructions and register your car
Valid at the first time every day, once every day
QUESTIONS & ANSWERS
The new system is a simpler parking system, where you can park without problems and you'll have many payment options. When driving into the garage, your licence plate is registered by a camera and your parking time is started. Another camera registers when you're leaving the garage and your parking time is ended.
What does the parking cost?
All customers get 2 hours of free parking per day. After that, the parking costs 25 SEK per started half hour. As a loyalty member at Mall of Scandinavia, you'll get 2 extra hours of free parking - that means 4 hours of free parking per day (valid at the first time every day, once every day). If you've stayed less than 2, or 4, hours in the garage, you can simply drive out of the garage. To get 4 hours of free parking, you have to become a loyalty member and also register your car. This can be done by login on to your account in the upper right corner of the page.
How do I pay?
You always pay after you have left. There are 4 different payment options:
· Pay at our payment stations – you can pay with card at our payment stations when leaving the garage, after which you have 15 minutes to leave. You’ll find our payment stations in all welcome halls when entering the center.
· Pay afterwards - Pay after leaving with credit card within 48 hours. Click here to pay within 48 hours.
· Automatic payment - Connect your credit card here and the payment will be made automatically every time you park in the garage through the Autopay-system.
· Invoice – If you choose to go in and our of the garage without selecting a payment method, an invoice will automatically be sent to the owner of the car with the parking fee. An additional invoice fee will be added of 30 SEK.
I’m already parked in the garage and want to stay for 4 hours for free, what do I do?
If you are a loyalty member at Mall of Scandinavia - register your licence plate and you’ll get 2 additional hours of free parking the next time you visit Mall of Scandinavia (valid at the first time every day, once every day). Log on to your membership page in the upper right corner of the page to register your car.
I want to pay within 48 hours, how do I do that?
Type in your licence plate number and you’ll get information about all your unpaid parkings during the last 48 hours. All information is saved until the payment comes through. The credit card payment is made through Nets, the leading company in e-commerce and card payments. You can also choose to get an invoice for your parking, with an invoice fee of 30 SEK.
I want to register for automatic payments with credit card, how does that work?
You register your card at mallofscandinavia.se. When doing this, you can get automatic payments for all garages connected to the Autopay-system. You can still end your parking and pay at our payment stations. All payment information is handled by Nets, the leading company in e-commerce and card payments. You can only register one credit card.
I have a company car, how does that work?
If you have a company car, and the company covers all expenses you can register your company’s credit card at mallofscadinavia.se and then all fees will be charged automatically to that credit card every time you park in the garage.
How does it work if I’m renting a car, for example from Europcar?
If you visit Mall of Scandinavia with a rental car, you can pay for the parking directly at our payment station, or pay the fee online within 48 hours at mallofscandinavia.se.
How much is the invoice fee?
What does the camera take a picture of?
The camera only photographs the licence plate, and nothing else. The picture of the licence plate is saved in accordance with the GDPR laws, which is in place to protect your personal integrity. After this the information is anonymised: the photo is deleted along with all information about the licence plate number and information about the owner of the car.
How does the registration work?
When you drive in or out of the garage the camera takes a picture of your licence plate and measures how long you’ve stayed in the garage. If you’ve stayed for over 2, or 4, hours (valid for loyalty members that have registered their cars), you have to pay for that additional time. If you type in your licence plate number at the payment station, you can see for how long you have stayed in the garage and if you have a payment due. As a loyalty member at Mall of Scandinavia you’ll get a total of 4 hour of free parking per day (valid at the first time every day, once every day) if you have registered your car.
If I drive another person’s car, who gets the invoice?
The invoice is sent to the owner of the car.
I’ve registered but want to change cars.
If you change cars, it’s important that you remove the old licence plate number from your account and update with the new one. Otherwise you’ll continue to be charged for the old cars parking.
How does it work with cars from abroad?
Depending on which country the car comes from, the camera might be able to register the cars licence plate. The best option is to pay at our payment stations.
How does it work if I’m renting a parking spot from Fabege?
Fabege or administrators at your company will register your car, and you can stay in the garage in accordance with your contract.
Do I get 4 hours of free parking every time I park as a member?
As a loyalty member at Mall of Scandinavia you can register one of your cars to get 4 hours of free parking. If your car is registered, you’ll get a total of 4 hours of free parking per day (valid at the first time every day, once every day).
Can I register multiple cars, as a loyalty member?
After registering your cars at our parking partner, Parkmans, platform ”Autopay”, you can log on and administer your cars at any time, and also add more cars. You can add up to 5 cars at any given time. Keep in mind that these cars cannot be in the garage at once; if so the free hours will be divided among all cars that are in the garage.
I have a disablement permit, how does that work?
All our visitors get 2 hours of free parking (or 4 hours, if you are a loyalty member) (valid at the first time every day, once every day). After that, all cars are charged, regardless if you have a disablement permit or other permits.
I drive a motorcycle, will I have to pay for the parking?
Yes, all kinds of vehicles with a licence plate have to pay for the parking if the time exceeds 2 hours (4 hours for loyalty members) (valid at the first time every day, once every day).
I need a receipt for my parking, who should I contact?
For all administrative matter concerning invoices or registered cars, you should contact our parking partner Parkman. Parkmans support on the phone is open every day between 8am and 5pm, and can be contacted via email, firstname.lastname@example.org, or by phone 08-121 534 30.